REFUNDS

We are not under any obligation to provide an alternate discount,deal or offer in lieu of or to compensate or replace the unconfirmed discounts,deals or offers.All subsequent bookings will be treated as new transactions. Any applicable refund will be processed as per the defined policies of Indiahaat. The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the service, as per the applicable laws. It is clarified that in cases of cancellation of the event by the Host/ Merchant or any third party, Indiahaat shall not be held liable or responsible in any manner whatsoever for any losses, claims, liabilities, damages, etc., to anyone.

CANCELLATION POLICY AND CANCELLATION FEES

Except with the prior registration with Indiahaat as B2B agents, priority partner or a merchant, and explicit permission of Indiahaat to use the mobile application, all merchants/ agents or aggregators are barred from using this Mobile application for any commercial or resale purpose. If any such bookings are detected, Indiahaat reserves the right, including without limitation, to cancel all such bookings immediately without any notice to such merchants/ agents and also to withhold payments or any refunds thereto. Indiahaat shall not be held liable for any incidental loss or damage that may arise from the bookings made by any person through such merchants. The liability in case of such cancellations shall be solely borne by such merchants. All discounts and offers mentioned on the mobile application are applicable only to the User(s) of Indiahaat for legitimate bookings for the respective offers/ deals. Cancellation Fees shall mean and refer to the fees that shall be charged by Indiahaat from the User on a percentage basis to be calculated at the sole discretion of Indiahaat on the total MRP value excluding taxes which shall be applicable only in cases the User cancels the transaction/ voucher for the services purchased from the Merchant on the Indiahaat Platform which shall be deducted invariably from the User’s NB Wallet/ User’s NB Credits, if any, or the amount paid by the User for the transaction, as the case may be, and the same shall be solely retained by Indiahaat. Refunds, if any, on cancelled bookings will always be processed to the respective account or the banking instrument (credit card, debit card, wallet, etc.) from which payment was made for that booking. Booking(s) made by the User through Indiahaat are subject to the applicable cancellation policy given in the Terms of Use